Shipping & Refunds

Shipping Information

We offer free shipping across the EU.
Estimated delivery time: 7–15 business days.
All orders come with tracking included.

Returns & Refunds

Returns are accepted within 14 days of delivery.
Items must be unused and in original packaging.

Return shipping costs are the buyer’s responsibility, unless the item arrives damaged or faulty.

To request a return, contact us at support@novatrends.eu with your order number and reason for return.